At Care Serene, we offer a range of home health care programs designed to fit your lifestyle with flexible scheduling options and affordable rates that make quality care accessible to everyone.
Meal Preparation and Nutrition
Companionship and Emotional Support
Medication Support
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If you require services on a public holiday, overnight services or live-in services, please call 01 800 688 8688 so we can discuss prices with you.
Frequently asked questions
What services does Care Serene provide?
We offer a wide range of home care services, including personal care, companionship, medication support, meal preparation, dementia care, respite care for family care givers, domestic help, and around-the-clock live-in care.
How do you select and train your care givers?
All our care givers are carefully vetted through a rigorous recruitment process, including enhanced DBS checks, reference checks, and in-depth interviews. They receive comprehensive training in areas such as safeguarding, moving and handling, dementia care, and infection control, ensuring they meet our high standards of professionalism and compassion.
Are your services available 24/7?
Yes. We offer flexible care options, including daytime visits, overnight support, and full-time live-in care, depending on each client’s needs.
How do you ensure the quality of care?
We create personalised care plans for each client and regularly review them with families to meet evolving needs. Our team conducts routine spot checks, gathers client feedback, and supervises care givers closely to ensure consistent, high-quality service.
Will clients have a choice in selecting their care giver?
Absolutely. We take time to match clients with care givers who best suit their needs, personalities, and preferences. If a client wishes to request a change at any point, we will accommodate that promptly.
How can a client trust a carer in their home?
We understand the importance of trust. All our care givers are fully background-checked, trained, and supported by a registered manager. We also encourage introductory visits so clients and families can get to know their carer before care begins.